Customer Service
Global Link BPO uses the expertise and talent of Filipino agents, combined with efficient operations management and call center technology to bring to our clients a wide array of effective telemarketing and outbound solutions.
Good customer service is all about bringing customers back. And about sending them away happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
Global Link BPO uses the expertise and talent of Filipino agents, combined with efficient operations management and call center technology to bring to our clients a wide array of effective telemarketing and outbound solutions.
Good customer service is all about bringing customers back. And about sending them away happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
Outbound Telemarketing
Global Link BPO provides telemarketers and lead generation solutions on different types of campaigns including B2B, appointment setting, cold calling and trial sales, up sells, save a sale, partial sales etc.
Global Link BPO provides telemarketers and lead generation solutions on different types of campaigns including B2B, appointment setting, cold calling and trial sales, up sells, save a sale, partial sales etc.
Inbound Telemarketing
Highly skilled outbound telemarketing representatives are trained to accurately deliver your project goals.
· Order taking
· inbound sales
· general customer support
Highly skilled outbound telemarketing representatives are trained to accurately deliver your project goals.
· Order taking
· inbound sales
· general customer support
Virtual Assistant
Having a virtual assistant is the glue to your puzzle when you’re not there to handle things in the office. Every call has an opportunity behind it. Having an assistant makes clients and customers happy by not having to leave a voicemail and by not having to wait to hear about information with their situation.
Having a virtual assistant is the glue to your puzzle when you’re not there to handle things in the office. Every call has an opportunity behind it. Having an assistant makes clients and customers happy by not having to leave a voicemail and by not having to wait to hear about information with their situation.
Live Chat
Live chats are a must for many companies now adays. Instead of your customers having to sit on the phone and wait, they’re able to contact you with live chat. This is very helpful to customers and it prevents many escalated calls because the customer won’t have to wait till they have some free time to sit and call you. With 24 hour round the clock service this will increase sales and it will help the agents answer the customer in a more time fashionable manner.
Live chats are a must for many companies now adays. Instead of your customers having to sit on the phone and wait, they’re able to contact you with live chat. This is very helpful to customers and it prevents many escalated calls because the customer won’t have to wait till they have some free time to sit and call you. With 24 hour round the clock service this will increase sales and it will help the agents answer the customer in a more time fashionable manner.
Web Design and Development
An innovative and well designed website can enhance your brand image. Our design team can create an attractive website for you with informational architecture that is easy to navigate
An innovative and well designed website can enhance your brand image. Our design team can create an attractive website for you with informational architecture that is easy to navigate